Frequently Asked Questions

Delivery

Delivery is made by courier InterlinkExpress for UK Mainland deliveries and Royal Mail for Northern Ireland deliveries.

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Do you have the products I require, in stock?

All of our prices and stock availability information is displayed in real time, therefore whenever there is a price change the new information is immediately reflected to our website. Our system has been written in this way so that we can provide you with the correct information prior to you purchasing. If an item is listed on our website then it is in stock and available for purchase.

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I want to buy something from Videocardshop.co.uk, is my credit card number safe from hackers?

During and after the checkout process your credit card details are encrypted, once you reach the screen where you enter your details you are on our a secure server, after your order is placed your credit card details are then encrypted again to prevent anyone accessing them.

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Payment & Security

Secure payment facilities are provided by World Pay. All payment information is handled by World Pay's secure payment servers. Lookout for the padlock symbol on the bottom right of the screen. This means that the information you type in will be encoded using latest encryption methods. This means that anyone "listening" to traffic en route will be able to make no sense of your details. Rest assured that paying for your products through this web site is as safe as going to a shop and buying it yourself, all from the comfort of your home.

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What are GRADED and NEW products?

Graded graphics cards are unused returns, factory refurbished products or end of line products . To ensure peace of mind each product comes with our 12 month warranty having been fully tested by our team of in-house technicians.

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Which type of graphics card do I need?

To help our customers with identification of each type of graphics card slot, our technicians have prepared a guide which is available here

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